Before you order
How long does delivery take?
Orders are dispatched from our overseas warehouse within 1–3 business days. Delivery usually takes 5–10 days after dispatch. Shipping and customs clearance may affect delivery times.
Shipping fees and import duties
Standard shipping within Japan is free. International shipping fees are shown at checkout. Any applicable customs duties or import charges are payable by the customer.
Returns and exchanges
Please contact us within 14 days of delivery about damage, faults or an incorrect item. Our store policy does not accept returns for a change of mind, size or preference.
How do I choose materials and sizes?
Stone types, case and ring sizes, movements and other specifications vary by product. Check the specifications and options on each product page, and contact us before ordering if you need help.
